In
Harm’s Way—at Home:
Consumer Scams and the Direct Targeting of America’s Military
and Veterans
A National Consumer Law Center Report, May 2003
Description of scams commonly aimed at the military
Automobile-related scams: Cars are a big source of financial
trouble for service people. The Navy-Marine Corps Relief Society, for
instance, gives the largest single portion of its cash aid to military
families—nearly a quarter of all its aid—for car-repair assistance.
Three big auto-related scams aimed at the military area:
“Title Pawn” lending: This goes on in a number
of states and has been sharply limited in a few. It’s a form of
short-term lending where instant cash loans—usually for no more
than a quarter of the car’s value—use the car’s title
as collateral. Interest rates are usually very high, and there are many
cases of cars being lost to lenders for what amounts to a fraction of
their value.
“Buy Here/Pay Here” used car dealers: Lynn
Drysdale of Florida Legal Services describes typical operations in her
region this way: “These dealers finance usually rather old used
cars with a large down payment—often equal to the car’s value—then
put the customer on a bi-weekly payment plan for ‘the rest.’
The car breaks down, the payments stop, they repossess the vehicle and
sell it again. They’re just churning cars, basically.”
“Spot delivery” or “yo-yo sales”:
A form of bait-and-switch. Several sources describe these fundamentals:
Buyer buys car, signs financing agreement, and drives the new purchase
away. The dealer calls later and says buyer’s credit has not been
approved, and in order to keep the car, the buyer will have to agree to
either a higher interest rate, a larger down-payment, or both. If a trade-in
was involved the buyer is often told the tade-in has already been sold
and is not recoverable. Dealer then offers the option of buyer’s
losing the value of the trade-in if he or she wants to keep the remaining
terms of the original deal.
The joint command of the San Diego/Orange County-area bases in California
is among those that have placed businesses charging super-high fees for
good or services “off limits” to military personnel.
Footnotes:
Military Legal Assistance officials in the San Diego region told the National
Consumer Law Center that high-priced used car sales are “the single
largest consumer (contract) problem that we see here in Legal Assistance.”
Ray Meaux, a former financial counselor at military bases in South Carolina
and Georgia, says his investigation of one “buy here/pay here”
dealer in Charleston, South Carolina, showed the dealer had sold the same
car 18 times!
read
the full report:
http://www.consumerlaw.org/initiatives/military/content/report_military.pdf
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